Zaxis Finance is committed to providing a high standard of service and ensuring we source products that satisfy your needs. Your comments, suggestions and opinions are very important to us so we’d like to hear from you.
As a Quality Endorsed company we recognise that your feedback is a valuable source of information that is essential for continuous improvement in our customer service.
Do you have a suggestion or a recommendation?
Your suggestions help us to maintain a high standard of service and ensure that we continue to provide products suitable to your requirements. If you have a suggestion about how we can improve our services, please let us know by clicking on the link below and completing the online form.
Would you like to pass on a compliment?
Positive feedback from our customers helps us understand what it is that we do well. If one of our representatives or Staff has exceeded your expectations we will make sure that they, and their Manager, receive your feedback. If you have a compliment that you would like to pass on, please click on the link below and complete the online form.
Do you have a complaint or concern?
Our commitment to providing a high level of service means that we place a high priority on resolving any complaints or concerns. If we don’t know about it, then we can’t fix it. We want to know if you are unhappy with the service you have received from us. Please click on the link below to go to our Dispute Resolution page where you can view our Customer Dispute Resolution Policy and lodge your complaint via the online form.
Please refer to our contact details below if you would prefer to provide your feedback in a different manner than the online forms provided.
By Phone: |
1300 309 884 |
By Fax: |
(03) 9646 4209 |
By Mail: |
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Quality Representative |
Email: |
